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Switched-On Introduction to Information Technology Support and Services

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ISBN: 9780740338199
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2 Years Tech Support

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Scope & Sequence Introduction to Information Technology Support and Services

Apply hardware and software knowledge to analyze technical support requests and perform customer service tasks while maintaining a safe work environment with SOS Introduction to Information Technology Support and Services. Focusing on real-world application, this CTE elective weaves interactive multimedia such as videos and audio clips, animations, and learning games throughout six units to clarify concepts within the lessons.

Explore systems designs and implementation in this Christian homeschool course for grades 9-12. Students investigate the implementation and maintenance of Information Technology infrastructures, review the basics of management collaboration and reporting, discuss education and careers in IT, and more.

Available on CD-ROM, Switched-On Schoolhouse is a Christian homeschool curriculum provided by Alpha Omega Publications. This CTE elective focuses on real-world application, including common industry best practices and specific vendors that offer tools for technicians, project managers, and IT leadership.